Mr. Blue, as a company, sincerely respects the information shared by you while using our services or browsing our website. Thus, we take genuine precautions to keep the shared information as private and safeguarded as possible. Transparency is one of our hallmarks which we ensure with the help of the following set of Privacy Policies. The below-mentioned clauses are applicable to www.mr.blue.in offering laundry, dry clean, home cleaning, and other cleaning services, owned and operated by TEAM CRATOS PRIVATE LIMITED.
We request you/website visitor to read and understand our privacy policy to get acquainted with our information-gathering and dissemination practices. Please note that by using our website www.mr.blue.in, you consent freely to the data-gathering practices used anywhere on our website.
Important Notes:
The above-state privacy policy is subject to change without any prior notice. Mr. Blue requests every user/visitor/customer to go through the privacy policy and our website www.mr.blue.in regularly to stay updated with changes if any.
Merely by using/visiting this website, you expressly consent us to use and disclose your personal information complying with the clauses enumerated in this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
Upon visiting this website, you agree to be bound by the terms and conditions specified in the Privacy Policy. If you do not agree with the same, please discontinue or refrain from using/accessing this website.
The term “cookie” used anywhere in these clause pertaining to Privacy Policy imply the same thing which means- a small data file stored by a web server on a web browser, which can be retrieved later by the server. Cookies are useful for keeping track of information specific to a particular user. Both permanent and temporary cookies may be placed on your computer's hard drive by us. These cookies do not contain any personally identifiable information about you.
1. Collection of Personal Details and Related Information
We collect personal information and data when you/website visitor use our website. This is a common practice with the purpose of facilitating a personalized and safe website experience. Mr. Blue promises to create this website to enable you/website visitor to browse our website without sharing any personal information. You always have the option to not share information by choosing not to use a particular service or feature on the website. However, if you share your personal information with us through this website, you are no more anonymous to us. Our only purpose is to collect information which is absolutely necessary to ensure personalized, seamless, and efficient services to you.
For this, we might track your/ website visitor’s online buying pattern to offer better services to you/ website visitor. The information so collected may be used to ascertain the users’ demographics, and areas of interests to understand and protect you/ website visitors. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address. We use authenticated data collection devices such as “cookies” to analyze our web page flow, and promotional effectiveness, besides promoting trust and safety.
Another purpose of using cookies is to allow you/ website visitors to enter password automatically without having to login repeatedly. Cookies also help to provide personalized based on your/ website visitors’ interests. Please note that most cookies are “session cookies,” which means that they are automatically deleted from your hard drive at the end of a session. Feel free to decline our cookies if your browser permits; however, if you choose to decline the same, you may not be able to use certain features of our website and you may be required to re-enter your password frequently even during a session.
Please note that we do not control the use of cookies by third parties. However, if you/ website visitors buy anything from a third-party ad on our website, we will collect the required information from such a transaction including details like billing address, a credit/debit card number, and a credit/debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
We collect information like email address, name, phone number, credit card/debit card / other payment instrument details, from you/ website visitors when you set up a free account with us. While you can browse some sections of our website without such registration/ signup, certain activities will mandate registration. We use such contact information to send you/ website visitor customized offers based on previous orders and interests.
Furthermore, we will collect information shared by you/ website visitors by way of posting comments on our message boards, chat rooms, or other message areas including feedback. Such information is collected to quickly resolve disputes, provide customer support, and troubleshoot problems as permitted by law. We may collect information sent to us by you/website visitors through emails or letters which includes information by other users/visitors or third parties.
2. Use of Demographic / Profile Data / Your Information
We utilize personal information to provide the services requested by you. If we use your personal information for marketing purposes, we will offer you the option to opt out of such usage. Additionally, we use personal information to resolve disputes, troubleshoot problems, ensure safety, collect payment, measure consumer interest, inform about offers and updates, personalize experience, detect and prevent errors, fraud, and other criminal activity, enforce terms and conditions, and for other purposes as specified at the time of collection.
To improve our products and services, we collect and analyze demographic and profile data about user activity on our website. We use IP addresses to diagnose server issues, administer the website, and gather broad demographic information.
Occasionally, we may request you to participate in optional online surveys. These surveys may ask for contact information and demographic information such as zip code, age, and income level. This data is used to tailor your experience on our website by providing content that may be of interest to you, and displaying content according to your preferences.
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3. Sharing of Personal Information
We may share personal information with our other corporate entities and affiliates for the purpose of detecting and preventing identity theft, fraud, and other potentially illegal acts; to correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request, when such services are provided by more than one corporate entity. These entities and affiliates may not use this information for marketing purposes unless you explicitly opt in.
We may disclose personal information if required by law or if we believe in good faith that such disclosure is necessary to comply with legal process, such as subpoenas, court orders, or other legal requirements. We may also disclose personal information to law enforcement agencies, third-party rights owners, or others in the good faith belief that such disclosure is necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property, or personal safety of our users or the general public.
In the event of a merger, acquisition, or reorganization, we and our affiliates may share or sell some or all of your personal information with another business entity. In such cases, the new business entity will be required to follow this privacy policy regarding your personal information.
4. Consent to Use The Information Disclosed By The Website Visitors
By accessing the website and/or sharing your information, you/website visitors agree to the collection and utilization of the information shared on this website. This includes, but is not limited to, giving permission for the sharing of your information according to this policy.
Also, if any changes are made to the Privacy Policy, we will make every effort to update the same on this page so that you are aware of what information is collected, how it's used, and when it's disclosed.
5. Security Precautions To Prevent Loss/ Misuse
Mr. Blue focuses on employing robust security measures at this website to prevent the loss, misuse, or alteration of the information shared by you/ website visitors. We strive to update and use a secure server to ensure your information is protected, especially when you access/ change your account information. We adhere to strict security protocols to prevent unauthorized access.
6. Promotional Links to Other Sites
Our website links to other websites for marketing and easy accessibility that may collect personal information about you/ website visitors. The website www.mr.blue.in shall not be held responsible for the privacy policies/practices/clauses/content of any such linked website.
7. Advertisements Posted At www.mr.blue.in
You/ website visitors may see ads on our website that may come from a third-party advertising firm. Such third-party firms may utilize information about your visits to this and other websites, excluding your personal information such as name, address, email, and phone number, to show you advertisements for goods and services that may be of interest to you.
8. Choice to Opt Out
Mr. Blue understands those circumstances where you/website visitor may want to opt out of receiving promotional communications from us on behalf of our partners or general information upon setting up an account on our website. Thus, we allow you/ website visitor to remove your contact information from all mr.blue.in lists to stop receiving such promotional or general messages from us. Contact us to proceed with this request.
9. Presence of Grievance Officer
Mr. Blue ensures having a Grievance Officer on its panel in accordance with the rules under the Information Technology Act, 2000. Please find below the name and contact details of the Grievance Officer.
Mr. Aman
TEAM CRATOS PRIVATE LIMITED
B-25, SVK, Sushant Lok Phase 1, Gurugram, Haryana, 122004
· +91-9555900059
· grievance.officer@mr.blue.in
· Time: Mon to Sat (10:00 to 16:00)